These Terms of Service govern your use of our website and your purchase of products from Heliovara. By placing an order or browsing our site, you agree to these terms. If you don’t agree, please don’t use our site.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. All content on this site—including text, images, logos, and product descriptions—is the property of Heliovara and may not be used without our permission.
Products & Pricing
We do our best to display our products—shorts, sports bras, sustainable staples, skirts, pajamas, and panties—as accurately as possible. But colors may vary depending on your screen, and we can’t guarantee that every monitor will show colors exactly as they appear in person.
All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. If an item is mispriced, we may cancel or refuse your order—even after checkout—and we’ll notify you immediately if this happens.
Accuracy of Information
We strive to keep everything on our site—product descriptions, sizing charts, shipping estimates, and availability—as accurate as possible. But mistakes can happen. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
Orders & Payment
When you place an order with Heliovara, you’re making an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including product availability, payment verification, or suspected fraud.
You agree to provide current, complete, and accurate billing and shipping information for all orders. We use third-party payment processors to handle your payment—we don’t store your full credit card details on our servers.
Shipping & Delivery
Shipping timelines are estimates, not guarantees. While we do our best to get your Heliovara order to you as quickly as possible, we’re not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
For complete shipping details, please refer to our Shipping Policy.
Returns & Exchanges
We want you to love what you order from Heliovara. If something isn’t right, you have 30 days from delivery to return eligible items. Please note: panties are final sale for hygiene reasons.
For complete return details, please refer to our Returns Policy.
User Accounts & Comments
If you create an account with Heliovara, you’re responsible for keeping your password secure. You’re also responsible for all activity under your account.
We welcome your feedback, reviews, and comments—but we reserve the right to remove any content that is offensive, inappropriate, or violates these terms. By submitting content to our site, you grant Heliovara a non-exclusive, royalty-free license to use, reproduce, and display that content in connection with our business.
Prohibited Uses
You may not use our site for any unlawful purpose. You may not attempt to hack, disrupt, or interfere with our website or servers. You may not reproduce, duplicate, or exploit any part of our site without our written permission.
Third-Party Links
Our site may include links to third-party websites—for example, payment gateways or social media platforms. These links are for your convenience. We are not responsible for the content, privacy practices, or terms of service of any third-party sites.
Warranties & Liability
Heliovara products are provided “as is.” We make no warranties—express or implied—about the performance, durability, or suitability of our products beyond what is stated on our product pages and in our policies.
To the fullest extent permitted by law, Heliovara is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability is limited to the purchase price of the product in question.
Indemnification
You agree to indemnify and hold Heliovara harmless from any claims, damages, or expenses arising from your violation of these Terms of Service or your misuse of our site.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of Heliovara shall be resolved exclusively in the courts of the United States.
Changes to These Terms
We may update these Terms of Service from time to time. Changes take effect immediately upon posting. It’s your responsibility to review these terms periodically. Continued use of our site after changes are posted means you accept the updated terms.
Contact Us
If you have any questions about these Terms of Service—or anything else related to Heliovara—just reach out.
Email: [email protected]
Response Time: Within 24 hours.